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Video Banking

Get instant support to open an account, obtain loan information, or manage your account.

Video Banking Appointment

Meet with a BECU Video Banking Consultant

Get live, personalized assistance from any location. You can meet now or schedule an appointment for a later time.

Use Video Banking To:

  • Become a BECU member
  • Open a new account (including Early Saver and Business accounts)
  • Learn about loans and mortgage offers

Video Banking Hours

Monday-Friday, 9 a.m. to 6 p.m. Pacific Time

Saturday, 9 a.m. to 1 p.m. Pacific Time

What You Need for Your Video Banking Appointment

  • Valid physical ID
  • Personal email address to receive and sign documents online
  • Desktop or mobile device* with a camera and microphone
  • The recommended available bandwidth of 2.6 Mbps per second upstream and downstream
  • Once your session starts, you'll be asked to allow access to your microphone and camera
Prompt to allow access to the microphone and camera on your device

Start Your Video Banking Appointment

Note: Please take a moment to open and read the Electronic Communications Disclosure and Consent (the "E-Consent") PDF.

Schedule Your Video Banking Appointment for a Later Time

If you are not ready to meet with a Video Banking Consultant now, you can schedule an appointment online, or call BECU at 800-233-2328.

*Note: Airtime, roaming, data usage and minutes of use may be billed by your mobile provider.