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Managing Your Debit Card FAQ

You can make a transaction using your PIN at any ATM or point-of-sale terminal. Or, you can activate your new debit card in Online Banking.

For businesses that operate as a partnership, corporation or LLC using an EIN for tax reporting, you can activate your debit card at any ATM or POS terminal.

Yes, you can use your debit card for signature-based transactions that are run as credit. You'll need your PIN before your card can be used for debit/PIN-based transactions.

Yes. Follow these steps to activate your card and change your PIN:

  1. Log into Online Banking.
  2. Select the Account Services tab.
  3. Select Manage Your Debit Card.
  4. Select the card you want to activate. Enter your account number and expiration date.
  5. Select Activate My Card.
  6. Select Change My PIN on the card you just activated.
  7. Enter your new PIN. Confirm your new PIN.
  8. Click Confirm PIN Change.

For businesses that operate as a partnership, corporation or LLC using an EIN for tax reporting you cannot activate or change your PIN in Business Online Banking. You can activate your debit card at any ATM or POS terminal and you can change your PIN at any BECU ATM or by visiting any BECU location.

If your card expires while it's paused, BECU will not reissue a new card to you. In this case, please call us at 800-233-2328, send us a message in Mobile Messenger, or visit any BECU location to have a new one printed.

For businesses that operate as a partnership, corporation or LLC using an EIN for tax reporting, please call 800-704-8080, send us a secure message in Business Online Banking or Mobile Messenger, or visit any BECU location to have a new one printed.

Follow these steps to change your PIN:

  1. Log into Online Banking.
  2. Select the Account Services tab.
  3. Select Manage Your Debit Card.
  4. Select Change My PIN on the card you want to change the PIN.
  5. Enter your new PIN. Confirm your new PIN.
  6. Click Confirm PIN Change.

For businesses that operate as a partnership, corporation or LLC using an EIN for tax reporting, you cannot change your PIN in Business Online Banking. You can change your PIN at any BECU ATM or by visiting any BECU location.

Yes, you can use your new PIN immediately.

For businesses that operate as a partnership, corporation or LLC using an EIN for tax reporting, you cannot change your PIN in Business Online Banking. You can change your PIN at any BECU ATM or by visiting any BECU location.

If you change your PIN in Online Banking , the PIN mailer you received is no longer valid. Please continue to use the PIN that you set up in Online Banking.

For businesses that operate as a partnership, corporation or LLC using an EIN for tax reporting, you cannot change your PIN in Business Online Banking. You can change your PIN at any BECU ATM or by visiting any BECU location.

If you're expecting a PIN, it should arrive in a separate mailer within 7-10 business days. Or, you can change your PIN at any time in Online Banking or at a BECU ATM.

For businesses that operate as a partnership, corporation or LLC using an EIN for tax reporting, you can change your PIN at any BECU ATM or by visiting any BECU location.

You can activate your card in Online Banking without your PIN. If you didn't receive your PIN, or you don't know your PIN, call us at 800-233-2328 or visit any BECU location for assistance.

For businesses that operate as a partnership, corporation or LLC using an EIN for tax reporting, you can activate your debit card at any ATM or POS terminal. If you didn't receive your PIN, or you don't know your PIN, please call us at 800-704-8080 or visit any BECU location for assistance.

You must enter your PIN to successfully conduct point-of-sale purchases and ATM transactions.

You can conduct signature-based transactions that are run as credit without entering a PIN.

If you don't know your PIN, call us at 800-233-2328 or visit any BECU location for assistance.

For businesses that operate as a partnership, corporation or LLC using an EIN for tax reporting, please call us at 800-704-8080 or visit any BECU location for assistance.

Your debit card takes 7-10 days to arrive. If you still haven't received your card by business day 10, please call us 800-233-2328, send us a Message in mobile Messenger or visit any BECU location.

For businesses that operate as a partnership, corporation or LLC using an EIN for tax reporting, please call us at 800-704-8080 to speak with a business representative.

Need your debit card immediately? Visit one of our many BECU location where we can print a new card for you on-site.